FAQs

Frequently Asked Questions

Orders

How long does it take to process my order?

Orders are typically processed within 1–2 business days before they are shipped.

What is the estimated delivery time?

Our standard delivery time is 5–8 business days, including order processing. Delivery times may vary depending on your location and the shipping carrier.

Will I receive a tracking number?

Yes. Once your order has shipped, you’ll receive a confirmation email containing your tracking information so you can follow your delivery.

Shipping

Do you offer free shipping?

Yes. We proudly offer Free Shipping on all U.S. orders.

Do you ship internationally?

We currently ship to the United States only. Shipping availability and delivery times may vary depending on your location.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy. If you’re not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Please refer to our Return & Refund Policy for complete details.

What if my order arrives damaged?

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include photos of the item and packaging so we can assess the issue and resolve it as quickly as possible.

Products

Are your products made with quality materials?

Yes. Every Zavyr Fitness product is carefully selected to meet our standards for quality, durability, functionality, and performance, helping you build a reliable home training setup.

Will the product look exactly like the photos?

We strive to display every product as accurately as possible. Due to lighting, screen settings, manufacturing updates, and material variations, slight differences in colour or appearance may occur.