Privacy policy

Last updated: August 31, 2026

Zavyr Fitness operates this store and website and is operated by Xodia Holdings LLC. The Services are powered by Shopify. This Privacy Policy explains how we collect, use and disclose personal information when you visit, use, purchase from or otherwise communicate with Zavyr Fitness.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process:

Contact details, including your name, address, billing address, shipping address, phone number and email address.
Financial information, including credit or debit card information, financial account information, transaction details, form of payment and payment confirmation.
Account information, including your username, password, security questions, preferences and settings.
Transaction information, including products you view, place in your cart, add to your wishlist, purchase, return, exchange or cancel and your previous transactions.
Communications with us, including information provided when contacting our customer support team.
Device information, including information about your device, browser, network connection, IP address and other unique identifiers.
Usage information, including information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information:

Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us or otherwise provide personal information.
Automatically through the Services, including through your device, cookies and similar technologies.
From our service providers, including companies that provide technology or process information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, Tailoring and Improving the Services. We may use personal information to provide the Services, process payments, fulfil orders, remember preferences, send account or order notifications, process purchases and returns, manage accounts, arrange shipping, facilitate returns and provide a customised shopping experience.

Marketing and Advertising. We may use personal information for marketing and promotional purposes, including sending promotional communications by email, text message or postal mail and displaying advertisements for our products or Services.

Security and Fraud Prevention. We may use personal information to authenticate accounts, provide a secure shopping experience, detect and investigate potentially fraudulent, illegal, unsafe or malicious activity and protect our Services.

Communicating With You. We may use personal information to provide customer support, respond to enquiries and maintain our relationship with you.

Legal Reasons. We may use personal information to comply with applicable laws, respond to valid legal processes, participate in legal proceedings or enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes, including:

Shopify, vendors, fulfilment partners and other third parties that perform services on our behalf, including payment processing, IT management, data analytics, customer support, cloud storage, fulfilment and shipping.
Business and marketing partners that provide marketing or advertising services.
Third parties where you direct, request or consent to the disclosure, including parties necessary to ship products to you.
Our affiliates or other entities within our corporate group.
Parties involved in a business transaction such as a merger, acquisition or bankruptcy.
Government authorities or other parties where disclosure is necessary to comply with applicable legal obligations or protect our rights or those of others.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services.

Information submitted through Zavyr Fitness may be transmitted to and shared with Shopify and other service providers, including providers located in countries other than where you reside.

Shopify may also process information obtained through your interactions with our store and other Shopify merchants to provide certain enhanced features.

For additional information, you can review Shopify's Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and other applicable terms.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness or reliability of third-party websites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the information below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell," as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee perfect security.

Information transmitted to us may not always be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain personal information depends on various factors, including whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Right to Access / Know — You may have the right to request access to personal information we hold about you.
Right to Delete — You may have the right to request deletion of personal information we maintain about you.
Right to Correct — You may have the right to request correction of inaccurate personal information.
Right of Portability — You may have the right to receive a copy of certain personal information and, in some circumstances, request its transfer to a third party.
Right to Opt Out of Sale or Sharing for Targeted Advertising — Depending on where you reside, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising.
Managing Communication Preferences — You may unsubscribe from promotional emails using the unsubscribe option provided in our marketing communications. You may still receive non-promotional communications relating to your account or orders.

These rights are not absolute and may only apply in certain circumstances.

We may need to verify your identity before processing a request as permitted or required by applicable law.

We will not discriminate against you for exercising applicable privacy rights.

Complaints

If you have concerns or complaints regarding how we process personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal certain decisions or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process personal information outside the country in which you live.

Where required, transfers of personal information outside the European Economic Area or United Kingdom will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms recognised by the relevant UK authority, unless the destination has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

When we make changes, we will post the revised Privacy Policy on our website, update the "Last updated" date and provide additional notice where required by applicable law.