Return & Refund Policy

At Zavyr Fitness, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

  • Be unused and in its original condition.

  • Be returned in its original packaging whenever possible.

  • Include all original parts and accessories.

How to Start a Return

To request a return, please contact our support team at support@zavyrfitness.com within 30 days of receiving your order.

Please include:

  • Your order number

  • The reason for the return

  • The name of the item you would like to return

Our support team will review your request and confirm whether the return is eligible.

If your return is approved, we will provide you with the appropriate return instructions and return address for your order. Return addresses may vary depending on the fulfillment location of the product.

Please do not send your return to our business address or to any other address unless specifically instructed by our support team.

Once your return has been received and inspected, we will notify you of the status of your refund.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Personalized or custom-made products

  • Items damaged through misuse or improper handling

  • Final sale items, where clearly stated

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

We’ll review your request and provide an appropriate solution as soon as possible.

If the return is approved due to a damaged, defective, or incorrect item, Zavyr Fitness will cover the return shipping costs.

Order Cancellation

If you need to cancel your order, please contact our support team as soon as possible at support@zavyrfitness.com.

Cancellation requests can only be accommodated if the order has not yet been processed or shipped.

Once an order has been processed or shipped, we may be unable to accommodate a cancellation request. In this case, you may request a return in accordance with our 30-Day Return Policy.

If a cancellation is successfully approved before the order is processed, the applicable refund will be issued to your original payment method.

Orders That Never Arrive

If your order does not arrive within the estimated delivery timeframe, please contact our support team at support@zavyrfitness.com.

Please include your order number so that we can review the shipment and tracking information.

If the shipment is confirmed as lost or otherwise determined not to have been delivered, our support team will work with you to provide an appropriate resolution.

Refunds

Once your returned item has been received and inspected, we’ll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method.

Please note that your bank or payment provider may require up to 15 business days to process the refund.

Exchanges

We currently do not offer direct exchanges.

If you’d like a different item, we recommend returning your original purchase, if eligible, and placing a new order.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, Zavyr Fitness will cover the return shipping costs.

For all other eligible returns, customers may be responsible for return shipping unless otherwise required by applicable law.

Need Help?

If you have any questions regarding returns, refunds, cancellations, or an order that has not arrived, our support team is always happy to assist you.

Zavyr Fitness

Operated by Xodia Holdings LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: support@zavyrfitness.com
Phone: +1 929 447 0535

We aim to respond within 24 business hours.